FAQ

  1. What is a spirometer?
    Sparky is played by blowing into a device. For this we use the Air Next Spirometer, which has the CE certification as a Class IIa Medical Device.
  2. Can I see the real lung function?
    You cannot see this directly in Sparky, Sparky can display all the game results of your child in a report and send it at your request.
  3. Which android versions are supported?
    Oreo version, 8.01
  4. Where can I get more information about ordering Sparky and the different packages?
    Through the link you can read more information about the different choices in the packages.
  5. Who is Sparky available for?
    From the 7th of May, Sparky will be available to people with an Early Access plan. There are a total of 100 people who can get Early Access, 50 of which we have already provided to partners. So there are still 50 places available, with the rule that who comes first who first serves.
  6. What do you need to play Sparky yourself?
    To play Sparky right now you need two things, a plan with early access and an android tablet of at least 10.1 inches. Optimalization to iOS (Apple)
    and auto fitting (andriod) for android is planned for May 2019.
  7. Which tablets do you need to play Sparky?
    Android OS 5.0 and higher and a screen that is larger than 10.1 inches. If you do not have a tablet available, it is also possible to rent one from us. Then please contact support@windtales.net
  8. What if Sparky doesn’t work?
    During office hours Mon-Fri from 9:00 AM to 5:00 PM AMST you can contact us by telephone. Otherwise you can send an email via support@windtales.net or via the contact form on the website. Then leave your telephone number and times of availability and one of our employees will contact you as soon as possible.
  9. What is a good lung function for a child?
    Children first need a training to be able to blow a lung function test, it can only be said after repeated checking by an expert whether they actually blow a good lung function.
  10. How can I delete my account and personal data?
    All information stored in Sparky is local and therefore disappears when the App disappears. Note that this cannot be undone anymore, gone is gone.